Hi, I’ve just got new contract. The phone is part of my daughters Christmas. Phone due 17th Nov. We’re keeping her number so will request PAC when we receive it. The question I have is, are we able to let her continue using old phone with the PAC or does it have to go in to her new phone ?
Basically we’re hoping she doesn’t know we have a new phone for her! Hope this makes sense 🤪
Best answer by Mohammed
Welcome to iD Mobile and thanks for registering.
I take it the number is currently on a different network and you’ve purchased a brand new iD Mobile contract with us?
Your old number will remain on the old network until you use the PAC Code to bring this over. Whether you do this after November 17th or if you do it after Christmas is entirely up to you, but it just means you’ll have 2 active contracts, one with us, one with the old network until you do it.
When the number ports over, it ports onto the iD SIM card, so in order to use services, that iD SIM card will need to be inserted into the device. You can use this in any phone, (you don’t need to use it in the new device until after Christmas in this scenario) but just make sure the old phone is unlocked.
Hope that helps, but if I haven’t answered it, please let me know.