I have opened two accounts last week for my wife and I and when I have received emails in regards to same the both phone numbers which are showing are not ours. Now is this a temporary issue until we give them the both PUG Codes or is this normal ?
When I registered for two new accounts, I didn’t see any information to complete re PUG Codes, is it now to late to give them
Thanks in advance
Best answer by andewhite
View original
+7
Hi
Welcome to the Community!
We hope that your issue is resolved but If you require any assistance with porting your number, please let us know.
Kash
+9
New iD connections, for new contracts will always get a new mobile number
You can submit the PAC, for the number/s you’re wanting to keep, online.
When you’re ready, just go to https://switching.idmobile.co.uk.
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