I am on a rolling monthly plan.
what's the procedure to change to a different monthly ID plan offered on a comparison site?
would this require a new eSIM?
TIA
Best answer by iD Support
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New monthly plan.
Userlevel 8
+9
Unfortunately that’s not possible,
If you do purchase an iD plan through an affiliate via a comparison site, you’ll be buying a new connection to the iD mobile network.
thanks
I'm sure I did this last time & got a deal that wasn’t on the id site, link took me to the id site to complete the purchase and moved my plan over.
is this now not possible?
Userlevel 8
+9
I don’t think so,
If you do end-up getting a new connection, you can always return your order in the cooling-off period.
🤞
Userlevel 1
Hi
However, there is a way around this by method of a triangle port. This would involve transferring your number to a pay as you go SIM with another network, using this as a stepping stone and then transferring the number onto the new iD contract. This would also automatically cancel off the old plan.
If you have any further questions on this, feel free to let us know.
-Lauren
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