I have received my new phone today and there is a chip on the glass of the camera array.
I spoke to an agent on chat who said I need to return it at my expense. This seems completely wrong and I believe is in breach of the consumer protection act.
Its not only the cost that's the issue but the fact if I am sending it to them it becomes my responsibility if anything happens. I  have done a quote with DPD, who they send with and to post it back to them fully insured it would cost £74.99!
Has anyone else had experience with this?
