I am an existing customer, just bought a new phone, and i need another sim card for this phone, i saw an add for £16 for unlimited data, talk time, texts, it was saying there may be better deals for existing customers, been having problems contacting with my account, cant log in, so here i am.
New sim card contract for new phone
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Userlevel 8
+9
Okay
- Use the online chat service at https://idmobile.co.uk/live-chat - the iD agents work through until 8pm on weekdays (6pm at weekends).
- Send them a private message on facebook (using Messenger).
- Send them a DM (direct message) on Twitter.
Messages sent out-of-hours on facebook or Twitter are handled when the iD social media team next start work.
Hope you get back into your iD account soon.
🤞
Userlevel 7
+4
Hi
If you’re looking for a new SIM card deal from us I’d recommend checking out our website or if you can’t find what you’re looking for there call our sales team on 0207 1391 397!
If you’re still having issues getting into your account please let us know via the channels
Tom
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