I have received my 2 new iPhones today with new SIM cards. I have just joined ID. Neither SIM card appears to be active, the both have no service and I am unable to use either phone. Please advise.
thanks
new sim cards have no service
Userlevel 7
+7
Hi
Welcome to the Community!
All SIM cards are activated upon dispatch.
It seems that you have received faulty SIM’s but it’s strange that both are faulty.
We can either get 2 replacement SIM’s sent out or you can collect them for free via your local Curry’s store.
Kash
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