Question

newly joined with number switch

  • 27 September 2023
  • 2 replies
  • 24 views
Daniel Lyons
Rank

Hi

 

I've just joined ID mobile after joining from Vodafone (sim only) and have changed over the sim to ID mobile.

 

i am getting no network coverage at all? What do i do now as there doesn’t seem to be guide to help anywhere?

 

Daniel

This topic has been closed for comments

2 replies

andewhite
Rank
Userlevel 8
Badge +9

Okay @Daniel Lyons, you can contact the iD support team using: 

The agents work until 8pm on weekdays.

Tom
Rank
Userlevel 7
Badge +4

Hi @Daniel Lyons 

 

Are you getting absolutely nothing whatsoever? No bars of signal?

 

Are you able to try the SIM card in a different device?

 

Please could you let us know the postcode(s) where you’re having these issues?

 

Tom

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
Terms & Conditions
Why iD Mobile?