Good morning,
I placed an order with yourselves for an iPhone 11 contract. I still am yet to receive a confirmation email and I signed up to the direct debit. can someone please get back to me about this. If not I would like to cancel my order.
kind Regards
Emer
+9
This is a public forum anybody on the Internet can read - scammers and bad-actors steal information from user posts in this community.
I’d advise you to edit your post
Maybe check your Junk/Spam mail folders for your order confirmation.
Sorry I thought it was a private message. I’ve checked all my mailboxes and there’s nothing in there. Is my order confirmed or not because I need to get a phone asap
+9
Okay
I’d expect you’ll be waiting before getting through to someone in the sales team.
+4
Hi
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Tom
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