I have an unlimited bundle but my phone is redirecting me to the no credit page. Whats going on!? Internet now been off now since 3:30pm on friday.
I need a fix for this fairly urgently!
Best answer by Gozzeh
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Userlevel 1
Can’t make calls either because apparently i’ve reached my cap. I have an unlimited bundle …
This is ridiculous.
Userlevel 1
Put a £5 top up on that i will never use and that has restored my phone and internet.
Seriously P***ed off that i had to waste five pounds!
Userlevel 7
+7
Hi
Welcome to the Community!
We are sorry to hear about this.
Can you please confirm if you were trying to call an out of allowance number?
Kash
Userlevel 1
I have an unlimited bundle. Texts, calls and data are all unlimited. None of which would work. All said I was out of allowance until I topped up £5. Then everything started working with zero usage of the £5 top up. Now I have a pointless £5 top up on my account that I can get refunded to me.
Userlevel 7
+4
Hi
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Tom
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