I have been with Id for a couple of years, I recently changed plan but in a new month I have lost my data rollover?
No data rollover
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Userlevel 8
+6
It’s because you changed plans, you start again fresh. Any unused data from this month will roll over next month.
Userlevel 7
+7
Hi
Welcome to the Community!
You can't roll over unused data from the billing period when you changed plans. Instead, your Data Rollover will re-start at the beginning of your new plan.
Kash
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