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no free gift received

  • 23 March 2023
  • 5 replies
  • 411 views
Maria A Slater
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Hi

I changed my contract to I’d mobile through carphone warehouse shop I received my phone but ear buds did not arrive, how do I get them?

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Best answer by Mohammed 24 March 2023, 15:52

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5 replies

Mohammed
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Userlevel 7
Badge +10

Hey @Maria A Slater,

You’ll need to contact Carphone Warehouse to discuss any issues you’ve had with a free gift not arriving as you placed your order via them.

Mohammed

 

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Kim Butterworth
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Hi I am new to I'd mobile I order my phone with a free gift when will I Receive my free gift 

Kash
Rank
Userlevel 7
Badge +7

Hi @Kim Butterworth,

Welcome to the Community!

You can view the offers and the delivery timescales for the free gifts at the link below:

https://www.idmobile.co.uk/claim-your-offer

If you have any further queries about the offer, please let us know.

 

Kash

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
Kim Butterworth
Rank

Hi there I have tried to claim my free ear buds but it not letting me get on to it so please can someone help me 

Mohammed
Rank
Userlevel 7
Badge +10

Hey @Kim Butterworth,

Have you got a link to the offer in question and I’ll take a look.

What error are you getting?

Mohamed

 

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
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