Question

no Internet when ime away from home

  • 12 February 2022
  • 3 replies
  • 66 views

For some strange reason ime unable to access the Internet when ime away from home. I have a small data allowance of 2GB which never activates when ime  away from my home. I have to activate the ROAMING button to access the Internet then I am charged extra. 

How do I  activate my data allowance when ime not at home.


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3 replies

Userlevel 7
Badge +7

Hi @Sawguitar85,

Do  you have data roaming enabled on your handset along with 3G/4G?

 

Kash

Cannot access internet to adult areas and anything to do with over 18 material I have 4/5G at all times turned everything on and adult block on this app is off but still no access

 this is ruining my business I need internet access or I’ll throw phone back at car phone warehouse and walk away as got 14 days 

Userlevel 7
Badge +7

@Martin Blakeman,

You can enable and disable Adult Content Filter via your account online or the iD Mobile App.

If you are having issues you may need to contact our Live Chat Team so that this can be sorted.

Also in order for it to take affect you may need to restart the handset.

 

Kash

Why iD Mobile?