I cannot access live chat now for 2 days and this is really frustrating as all community advice redirects me to live chat
I need my number changing ASAP so how can I do this? Please help
no live chat and need help
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Userlevel 8
+9
Also maybe worth noting the customer support team work until 8pm weekdays (and 6pm weekends).
Userlevel 2
The 2 times I needed help I pm them on twitter and got replies within 10-20mins
Userlevel 8
+6
I just tried to speak to a live chat agent and it’s impossible to speak to anyone, it just cuts the user off and tells them to try later? Ridiculous!!!
Yes...I've also used Facebook and messaged them but remains unread
Userlevel 8
+9
Can you have a private conversation on Instagram
I’ve used Facebook and Twitter, but not Instagram.
I have tried Instagram and no response so will try Facebook also...thankyou this is a nightmare!
Userlevel 8
+9
If live chat isn’t available, try contacting the iD social media customer support team using Facebook (Messenger), or Twitter (by DM), to discuss a number change.
The team work until 8pm weekdays (and 6pm at weekends).
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