Hi,
I (think) I ordered a new iPhone 14 on Thursday, which had an upfront cost of £9.
However, I have not received an order confirmation email, and no money has come out my bank account.
Am I right in thinking that the order hasn’t been processed correctly, and I should re-submit?
I don’t want to accidentally sign up to two phone contracts!
Marc
Best answer by andewhite
View original
+7
Hi
Welcome to the Community!
Did you receive any further updates regarding your order?
If you still require assistance, please let us know and we can help.
Kash
+9
Did you note the reference shown online after you submitted your order,
If the order acknowledgement email isn’t in your mailbox’s Junk or Spam folder, the iD telephone sales team might be able to help - contact them on 020 7139 1397.
🍀
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