Question

No service whilst abroad

  • 28 October 2023
  • 6 replies
  • 103 views
Jess Higgins
Rank

Had service all day and suddenly no service in areas where i have previously had 4 bars. In Czech Republic

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6 replies

Steven Jervis
Rank

Had service all day and suddenly no service in areas where i have previously had 4 bars. In Czech Republic

I’m the same arrived in Czech yesterday and no signal 

Tom
Rank
Userlevel 7
Badge +4

Hi @Jess Higgins & @Steven Jervis 

 

I’m sorry to hear this, have you tried resetting network settings while in the Czech Republic?

 

Is roaming switched on in your iD Mobile app/website?

 

Tom

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
Steven Jervis
Rank

Yes once I put the area code to home and 00 it worked 

Kash
Rank
Userlevel 7
Badge +7

@Steven Jervis,

Glad to hear that.

If you require further assistance, please let us know.

 

Kash

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
Steven Jervis
Rank

@Steven Jervis,

Glad to hear that.

If you require further assistance, please let us know.

 

Kash

But I will be changing service once home every number I wanna fone need to put a new number in it 

Kash
Rank
Userlevel 7
Badge +7

@Steven Jervis,

If you are calling the UK you would need to enter the UK dialling code before the number.

 

Kash

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
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