Question

No signal at all on my Nokia 7 .. been Ok for over 2 years

  • 7 April 2021
  • 3 replies
  • 17 views
W
Rank

All of a sudden I am getting no signal on my phone.

Texts seem to work but calls, both in and out don’t

What’s going on ?

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3 replies

Mohsin
Rank
Userlevel 6
Badge +4

HI @wbmkk 

We are sorry to hear this. Have you tried restarting your handset? Please can you also provide us with your Postcode so we can check the coverage in your area?

-Mohsin

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
W
Rank

NE26 3HZ

Mohsin
Rank
Userlevel 6
Badge +4

Hi @wbmkk 

We can see there is an unplanned outage at your local Mast which started on 02/04/21. Are you still getting no signal at all on your phone? 

-Mohsin

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
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