Question

no singal and no service-new sim card

  • 28 March 2024
  • 2 replies
  • 44 views
Aleksandra Grynczyk
Rank

Hi,

I’ve switched number from giffgafff to ID but I don’t have a signal. Help desk in curry’s provide me for new SIM card but this one doesn’t work as well. I’ve tried to restart my device couple times but nothing help. Could someone help me? 

2 replies

andewhite
Rank
Userlevel 8
Badge +9

An iD replacement SIM needs to be activated before you can use it, @Aleksandra Grynczyk.

Do this online at https://my.idmobile.co.uk/web/cpw/sim-swap.

Kash
Rank
Userlevel 7
Badge +7

Hi @Aleksandra Grynczyk,

Welcome to the Community!

Just checking if your SIM is activated and you are now able to use services?

If you still require assistance, please let us know.

 

Kash

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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