Hi all, I bought an Id mobile sim only. As soon as I received this I got a pac code from my old provide and ported my number across to Id.
I can use the mobile phone fine to make and recieve calls and texts, all is fine.
The issue I have is that I can't register for a id mobile account online via the Web or the android app.
If I put in my mobile number which I ported from my old provider the Id website says the number is not recognised. If I put in the original number id mobile gave to me it is accepted but there is no way I can received the security test message from them because I ported the number.
Any ideas how to register? I tried the online chat and it says its too busy and I should try later. I keep trying this support chat but can't ever get through.
Thanks in advance for any advice you can give.