Hi, have switched over to iD and have a PAC code from Sky. I have tried to register it but am getting an error because information isn’t recognised. Am sure my info is correct. The only question mark possibly is because I switched through Mobiles.co.uk. I have seen their order ref. is the transaction ref. for the PAC switch. Anyone any idea what I am doing wrong?
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If you gave your PAC to “mobiles.co.uk” at the time you ordered, I’d guess they’ve submitted the PAC on your behalf.
A PAC can only be used once, so trying to submit the same PAC again will fail, but the iD error message may not be helpful.
What do “mobiles.co.uk” advise
Thanks
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