Question

Not receiving International calls or messages

  • 24 April 2023
  • 4 replies
  • 114 views

Hi, I am currently in Poland and I can’t receive text messages or calls from Polish numbers. I am also unable to make a call to polish number from my own phone. 
My roaming in on, international calls are on and my cap is set to £5 with still £5 left to use. 


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4 replies

Userlevel 8
Badge +9

The scenario you’ve described in your post is a roaming situation, so I don’t think international calls are needed.

Can you text Polish mobile numbers from your phone while you’re roaming in Poland?

If your iD account has roaming turned ON and your phone allows roaming, then everything should work in a EU inclusive destination like Poland.

Maybe you’ve got a faulty SIM card, or a problem with your iD account @Magdalenagale

 

Hi, I am not able to text polish numbers either. I have never have that problem before, this is the first time I am abroad since switching to ID Mobile so I believe it’s got something to do with the network 

Userlevel 8
Badge +9

Maybe you’ve got a faulty SIM card, or a problem with your iD account. 

The iD Mobile roaming partners in Poland are P4 and Plus GSM. 

Userlevel 7
Badge +4

Hi @Magdalenagale 

 

Are you still having this issue?

 

Have you tried with the iD Mobile SIM card in another device?

 

Are you able to use data while in Poland?

 

Tom

Why iD Mobile?