I have requested a code to activate my SIM card twice and not received an emailĀ
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The fastest way to get this sorted would be to use the iDĀ Live ChatĀ service.
To speak to an iD agent, type ātalk to a personā after getting connected to chat.
The iD customer service agents work 9am - 8pm weekdays (and 9am - 6pm weekends).
You can also get assistance by contacting iD privately via theirĀ facebookĀ page orĀ TwitterĀ page.
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