Question

Not recieved sim card

  • 12 December 2022
  • 1 reply
  • 27 views
MeyrickJones
Rank

I have just recieved my first bill as I have recently switched to Id but I have not recieved my sim card yet. I am not sure I should be billed until I can start using my new phone. Could you check where my sim card has gotten to? Thank you.

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1 reply

Mohammed
Rank
Userlevel 7
Badge +10

Hey @MeyrickJones,

If it was sent via Royal Mail it may have been delayed due to the strikes.

Have you since had the delivery or would you like me to look at getting a replacement sent out?

You can also get one for free via your local Currys store.

Mohammed

 

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