Question

Number not recognised

  • 9 October 2023
  • 3 replies
  • 40 views
Luke Butcher
Rank

For some reason since last Friday when some people try calling me it says number bot recognised. But then others can call me. Any ideas?

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3 replies

Tom
Rank
Userlevel 8
Badge +4

Hi @Luke Butcher 

 

I’m sorry to hear this, have you just joined us or have you been with us for a while?

 

Are you able to call outbound to the number who cannot call you?

 

Please let us know if you’re still having issues with this.

 

Tom

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
Luke Butcher
Rank

Hi Tom, I appreciate the response. I have been on ID over a year, initially I thought it was just people on EE but it was most networks and hit and miss. I could call them back.

 

The problem has resolved itself now though. 

 

Thanks again

Kash
Rank
Userlevel 7
Badge +7

Hi @Luke Butcher

Glad to hear that it is resolved.

If you require further assistance, please let us know.

 

Kash

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
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