Question

Number porting

  • 10 October 2023
  • 1 reply
  • 34 views
S
Rank

I just had my old number ported to ID mobile,  but on the app, the new number is still appearing.  Do I have to make a new registration with the ported (my old) number, or I can change it into the app?

 

Thanks

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1 reply

Kash
Rank
Userlevel 7
Badge +7

Hi @Sander_hs,

Welcome to the Community!

Are calls and texts sending and receiving from the correct number?

It may be worth logging out of the app and logging back in.

Please can you also check the number that is showing on your account online?

 

Kash

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