number transfer

  • 6 February 2024
  • 3 replies
  • 49 views
V
Rank
Userlevel 1

Hi. 

Want to ask I have left approx a month left with my old provider. 

I need to take new contract with phone as soon as possible. So my question would be, can I take contract with you now and how I can keep my old number if it is still will be used with my old provider? 

Thanks 

3 replies

andewhite
Rank
Userlevel 8
Badge +9

Just get a PAC from your old provider when you are ready to switch, @Vaida Sketeryte? 

Once you’ve got your PAC, just submit the PAC to iD Mobile. 

Your number should be switched to iD Mobile, and your old provider’s account closed. 

You can’t use the number you want to keep, with your old provider and iD Mobile, at the same time.

Kash
Rank
Userlevel 7
Badge +7

Hi @Vaida Sketeryte,

Welcome to the Community!

It looks like @andewhite has answered your query.

If you require further assistance, please let us know.


Kash

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
V
Rank
Userlevel 1

Just get a PAC from your old provider when you are ready to switch, @Vaida Sketeryte? 

Once you’ve got your PAC, just submit the PAC to iD Mobile. 

Your number should be switched to iD Mobile, and your old provider’s account closed. 

You can’t use the number you want to keep, with your old provider and iD Mobile, at the same time.

Amazing. Thank you

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