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Order processing info

  • 18 January 2022
  • 4 replies
  • 890 views
T
Rank

iv placed a order yesterday and it said to wait 24 hour and still not heard anything and cant get on live chat as i don't have a id mobile number

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Best answer by andewhite 18 January 2022, 21:03

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4 replies

andewhite
Rank
Userlevel 8
Badge +9

Hello @Toni96,

You can use any telephone number with the online Live Chat service.

To ‘speak’ to someone about your order connect between 9am - 8pm weekdays and 9am - 6pm weekends.

Once connected, type “talk to a person” to get an iD agent and avoid the 24/7 bot.

Anyway, good luck.

Mohammed
Rank
Userlevel 7
Badge +10

Hello @Toni96

Let us know if you still need help, we can look into this further.

Mohammed

 

 

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N
Rank

Hiya I placed a order yesterday for a contract all it says was order processing I've received no email or anything but I've received a order number from curry saying my parcel is due on Monday but I've not ordered anything from there could it be my phone thanks

Kash
Rank
Userlevel 7
Badge +7

Hi @Nikkit37,

 

We are part of Curry’s so it’s likely that the tracking number is for your iD Mobile order.

Have you now received this? Do you require any further assistance?

 

Kash

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
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