Hi,
I ordered an iPhone 11 deal on Monday 23rd, at the time it stated the item was not in stock but would be on the 24th. It is now the 27th and I have had no further update on my order. £87 has been taken, but I don’t know when/if I’m going to get my phone!?
I have tried the live chat around 4 times today, each time I was cut off whilst trying to seek help. Not a great start to becoming a customer of ID Mobile! Can I please get some help to get a current status on my order!???
+8
Hi
We always endeavour to keep our customers updated regarding their orders. Apologies if this was not the case in this instance.
We can take a look at your order and confirm your expected delivery date.
We’ll send you a private message on here so that we can verify your details.
To view the message sent. Simply click on your profile icon in the top right, then go to your private messages
Michelle
hi there, can you give me an order update as yesterday was the due date and havent heard if it’s in stock, not in stock, posted or what?
thanks - order number 114630286
+8
Hi
We’ll send you a private message on here so that we can verify your details.
To view the message sent. Simply click on your profile icon in the top right, then go to your private messages.
Thanks.
Michelle
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