I recently just ordered a new phone And it’s in the wrong colour! How can I change that?
ordered wrong colour phone
Userlevel 1
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Userlevel 8
+9
You got a different coloured handset delivered, not the colour you ordered?
Userlevel 1
Hello!
no, I ordered the wrong colour haha
Userlevel 8
+9
The iD agents don’t do anything in real-time in this forum.
Probably not much time to sort this out before iD dispatch your order, so use the iD Live Chat service to get assistance with this issue.
The iD customer service team are available 9am - 8pm weekdays, and in addition 9am - 6pm weekends & bank holidays.
Good luck.
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