Question

Out of plan multimedia and picture messaging?

  • 1 December 2023
  • 5 replies
  • 107 views
Sciado
Rank

Why are Multimedia and Picture messaging not included in my Unlimited Plan?

I have been with many networks over the last 25 years and have NEVER been charged a large extra fee for such basics as Multimedia and Picture messaging!

This is even included in the very cheap Smarty & Voix plans from which I switched to join ID Mobile as this limitation was never mentioned when I signed up for my plan.

I am very disappointed with this!!!

5 replies

Kash
Rank
Userlevel 7
Badge +7

Hi @Sciado,

Welcome to the Community!

MMS are not included in iD Mobile plans and you would be charged for these messages.

You can find further information at the link below:

https://www.idmobile.co.uk/help-and-advice/mms-charges

 

Kash

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
JoeKing
Rank
Userlevel 4

@Kash Good day so if I were to use say Google message app which if enabled uses RCS messaging and sent picture using data or WiFi would we still be charged for send said file?

 

Thank you

 

Joe

Android OS 14 - Nothing Phone 2, (Samsung Galaxy S 20 Ultra 5G Android 13) Here to help, I do have a life. 😉
Tom
Rank
Userlevel 7
Badge +4

Hi @JoeKing 

 

If the picture is sent over RCS you wouldn’t be charged for the MMS.

 

Tom

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
JoeKing
Rank
Userlevel 4

Hi @JoeKing 

 

If the picture is sent over RCS you wouldn’t be charged for the MMS.

 

Tom

@Tom  thanks for the feedback most appreciated  👍🏾😉

Android OS 14 - Nothing Phone 2, (Samsung Galaxy S 20 Ultra 5G Android 13) Here to help, I do have a life. 😉
Tom
Rank
Userlevel 7
Badge +4

Hi @JoeKing 

 

No worries, let us know if you need anything else.

 

Tom

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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