Question

overcharged

  • 20 April 2024
  • 3 replies
  • 103 views

I joined id mobile at the end of march on a £29.99 contract yet my first bill is for £32.85, why?? I have hardly made calls or sent texts and not used over my data or add ons or anything. Fuming!!


3 replies

Well theres a surprise be thankful that youve actually heard from them (a real bonus)

If you’ve nothing polite to say don’t say anything, I guess you haven’t heard about what sarcasm represents

Userlevel 7
Badge +7

Hi @Elvis2021,

Welcome to the Community!

It sounds like your first month has been pro rated so you have been charged for a longer period.

You can check your bill for a full breakdown of the charges and times that we have charged you between.

 

Kash

Reply


Why iD Mobile?