Question

PAC

  • 28 March 2024
  • 2 replies
  • 42 views

I am trying to join id mobile and have recieved the PAC code from three. it does not expire until 03/04 however when i enter the code to keep my number and switch now (in the basket) it tells me my code will expire and i need a new one?


2 replies

Userlevel 8
Badge +9

You’d need to use the online live chat service to submit your PAC from Three, @Nancy K.

The online form doesn’t like it when the expiration date is close to the submission date. 

Customer advisers work until 6pm on bank holidays and weekends.

Userlevel 7
Badge +7

Hi @Nancy K,

Welcome to the Community!

Just checking if you managed to get in touch with the team and get this resolved?

If you still require assistance, please let us know.

 

Kash

Reply


Why iD Mobile?