I order online new pay monthly contract and give imy pac code from old provider but when I get to home the product I saw that I do mistake with phone . I cancel my order within 14 days I send everything by dpd with Id się but how now take my phone number which I switched?
Hi
Welcome to the Community!
If you have processed a return and the account is cancelled we can provide a PAC code still.
Please let us know if you still require the PAC to move the number and we can assist via PM.
Kash
Yes I will be very happy for help.
Hi
Welcome to the Community!
If you have processed a return and the account is cancelled we can provide a PAC code still.
Please let us know if you still require the PAC to move the number and we can assist via PM.
Kash
Yes please help me
Hi
We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Kash
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