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Pac Code not working

  • 11 July 2024
  • 2 replies
  • 62 views

My PAC code is not submitting for transferring my number over from three. All information is correct, the PAC is valid as it was requested yesterday and I did not submit my PAC code while purchasing the new ID mobile SIM

2 replies

Userlevel 8
Badge +10

Okay @Jenna Cox, forum members can’t see your iD account, nor access your switching information. 

Maybe speak to a customer adviser about your PAC, at https://idmobile.co.uk/live-chat

The iD advisers work between 9am - 8pm on weekdays - the iD chatbot works 24/7. 

Userlevel 5
Badge +6

Hey there @Jenna Cox, welcome to Community!

 

Were you able to submit your PAC details please?

 

Thanks,

Tyler

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