Question

PAC issue


I have recently taken out a contract, I’ve received my sim and used my three network  PAC to transfer my number. I’ve heard nothing..,I’m still on my three mobile but have already received a bill from ID mobile. Any ideas?


3 replies

Userlevel 5
Badge +4

HI @StacyD 

Did you use the form below to submit your PAC code: 

https://switching.idmobile.co.uk/

-Mohsin

Hi mohsin, yes I did and have heard nothing other than getting a bill for a service I haven’t received yet

Userlevel 5
Badge +4

Hi @StacyD 

We will send you a Private Message so we can look into this. To view the message sent, simply click on your profile icon on the top right and select Private Messages.

-Mohsin

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