Solved

PAC Issue


I have submitted my pac via the is mobile app as I want to keep my number from my previous provider and switch to id and have just received a message saying ‘We have tried to process your PAC/STAC but we ran into an issue - the iD mobile number, last name or transaction number you entered is incorrect’ what do I do now?

icon

Best answer by WelshPaul 4 June 2021, 19:09

View original

This topic has been closed for comments

2 replies

Userlevel 8
Badge +6

Looks like ID Mobile have a Gremlin in the system…

 

See my reply here:

 

Userlevel 6
Badge +8

Hi @Zalma1s,

 

We’ll drop you a Private Message now to get that number brought over to us.

 

Will

Why iD Mobile?