Question

PAC/PORT - Not Completed yet

  • 21 November 2023
  • 2 replies
  • 12 views

Port was supposed to be done on Nov 20 but I have still not received any update on its progress. I did receive confirmation that port would be done on Nov 20 but no update thereafter on its progress.


2 replies

Userlevel 8
Badge +9

Has your old provider’s SIM card stopped working @kzohaib

I’d recommend the iD live chat service, to talk with customer service online about your switch to iD @kzohaib - the iD agents work until 8pm on weekdays.

Start chatting at https://idmobile.co.uk/live-chat (works via a popup window in your browser). 
Type “talk to a person” to avoid the 24/7 chat-bot.

 

 

 

Userlevel 7
Badge +4

Hi @kzohaib 

 

Has your old network’s SIM card switched off?

 

Have you tried the iD Mobile SIM card since?

 

Please let us know so we can get in touch if support is still needed.

 

Tom

Reply


Why iD Mobile?