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phone not working properly after porting numer

  • 14 January 2023
  • 1 reply
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My messages are failing to send and nor receiving messages. The number in my iPhone is. The number received from you not my old ported number. I can’t change it as it says a OTP is needed which obviously I won’t be able to do 

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Best answer by andewhite 15 January 2023, 12:06

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Trying a Network Reset @Amye20.

If you're using iOS or iPadOS 15 or later, tap Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings.

If you're using iOS or iPadOS 14 or earlier, tap Settings > General > Reset > Reset Network Settings.

This will also reset Wi-Fi networks and passwords, mobile data settings, and VPN and APN settings that you've used before.

Good luck @Amye20.

Why iD Mobile?