Question

phone number

  • 10 March 2024
  • 1 reply
  • 19 views

I’ve joined ID mobile, I had my SIM card arrive but the sim wasn’t working, it did say that new members don’t need to activate the SIM card you can just use it, but this wasn’t working so I got in touch and they have sent me a new SIM card which I now need to activate but I don’t know my new number for ID because the last sim didn’t register so I could find out, and this sim won’t let me activate it without the number, how do I find out? 


1 reply

Userlevel 7
Badge +7

Hi @Chelsea Marie Beesley,

We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

 

Kash

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