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phone number not transferred correctly

  • 22 January 2024
  • 3 replies
  • 37 views

Userlevel 1

Transferred my number back in November but the number does not appear within settings and so iMessage does not work.  The original number is within settings but if I amend it, it doesn’t save.

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Best answer by andewhite 22 January 2024, 16:18

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3 replies

Userlevel 8
Badge +9

Have you tried a NETWORK RESET @Ash1970

This can sometimes rectify this issue - the iOS user guide for your device explains how to do this. 

Userlevel 1

Yep, that’s done the trick!  Thank you!

Userlevel 7
Badge +7

Hi @Ash1970,

Glad to hear that the issue is resolved.

Please get back to us and we can help you out.

 

Kash

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