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Pin code

  • 13 August 2023
  • 2 replies
  • 44 views
Laura Packer
Rank

Hi I can't make/receive any calls and texts as it is asking for a 4 pin code iv tried 0000 and 1234 which was on your website. Please help!  

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Best answer by WelshPaul 14 August 2023, 00:27

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WelshPaul
Rank
Userlevel 8
Badge +6

The default SIM pin is 0000. If you have changed it at some point but forgotten what you changed it to, then you will require a PUK to reset it. Simply enter an incorrect pin code three times and you will be required to enter a PUK code and choose a new four digit pin. Live chat can provide you with the required PUK. You can chat with them here.

Mohammed
Rank
Userlevel 7
Badge +10

Hey @Laura Packer,

As @WelshPaul  has answered, use 0000 and if it doesn’t work, you’ll need to speak to us for this and we can get a PUK code or we can send a replacement SIM out.

You can also pick one up for free via Currys then activate it.

Mohammed

 

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