Port form isn't working

  • 17 March 2024
  • 4 replies
  • 33 views
Michelle Bird
Rank

Pac code entered all relevant information  but keps coming  up with incorrect  details  any ideas

4 replies

Christine Shepherd
Rank

I am havingbthe same issue but zi went through USWITCH so perhaps that might be why but I am not sure

Kash
Rank
Userlevel 7
Badge +7

Hi @Michelle Bird @Christine Shepherd,

Welcome to the Community!

Please can you confirm that you are using the transaction number that starts with a 4?

You should have received this in your welcome email.

If the transaction number is correct and you are still having issues, please let us know.

 

Kash

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
Christine Shepherd
Rank

Yes I have used the transaction number that startscwith a 4 

I went through USWITch .will that be why I am not able to use the PAC code 

Tom
Rank
Userlevel 7
Badge +4

Hi @Christine Shepherd 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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