Can someone tell me why it takes five days to port an old number from Plusnet to ID? I applied for a new sim deal on Monday 15th May, 2023 and i provided a pac at the time. On 17th i got a sim delivered with a new number on it, not the old number. It is now Friday 19th May and i still don’t have my old number. Can someone help, its very inconvenient.
Best answer by Mohammed
View original
+1
Hi
Hi Sian.
I really cant remember if i set a date, its a week ago and ive been trying to log in from Wednesday. I have logged out of my phone all week but it still shows the old number. Any help would be appreciated.
+10
Hello
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Mohammed
Already have an account? Login
No account yet? It's really easy to register here
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
