I am trying to port my number but have got this message, even though all the details are correct. I received the PAC code this afternoon. What do I do now?
We've tried to process your PAC, but there is an issue with the information you've submitted. Please check that you have provided the correct details and try again.
+4
Hi
I’m sorry to hear you’re having issues with porting your number across to us, is the transaction number you’re using in the form beginning with a “4”?
If not, please double check for this transaction number, this should be in a welcome email from us.
Let us know how you get on with this.
Tom
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