Question

Premium text message servuces

  • 27 November 2020
  • 3 replies
  • 23 views

Having checked I have activated the Premium feature on my phone and I have full allowances and no cap, I still cannot send a text to a competition number?


3 replies

Userlevel 3
Badge +6

Hi @Neo3670 

 

We are sorry you are having issues trying to send these type of messages. 

 

Please can you confirm if there are any error messages when you try to send the text?

 

Michelle 

Yes it said error unable to send.

Userlevel 3
Badge +6

Hi @Neo3670 

 

We’ll need to check over your account to make sure everything is ok. 

 

We’ll send you a private message on here so that we can verify your details. 

 

To view the message sent.  Simply click on your profile icon in the top right, then go to your private messages. 

 

Thanks. 

 

Michelle 

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