Question

premium txt messaging has stopped working


Userlevel 1

My premium txt service has stopped working (for example competitions) it was previously working fine and I have not changed any settings

my cap is fine and service is switched on

Can somebody please look into this for me

I have asked already but not getting any reply from previous ID support with private messaging?

I am 81 years old and this is becoming stressful

please help

tony


13 replies

Userlevel 1

Mohsin has not got back to me after leaving the details he asked for through private message

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Userlevel 1

Also ITV txt numbers not working

 

thanks tony

Userlevel 1

Ok

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Screen shots

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Phoning Suffolk radio is no problem 

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The device was working ok a month ago

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The service I should say

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Userlevel 6
Badge +8

Hi @Tonyadams15,

 

Sorry for the delays in getting back to your Private Messages. Please be assured your issue is being addressed, and we’ll always aim to be back in touch with you as soon as possible (usually within 24 hours of receiving your message).

 

Will

Userlevel 1

Thanks Will

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