Hi,
I’ve transferred across from Plusnet and my SIM is working great so I bought another 24 month contract for my 16 year old son, which I have yet to install. Now I am trying to get the same deal for my 13 year old daughter and it keeps cancelling….I have tried multiple email addresses and bank accounts. I would like us all to be under the same roof - please help!
+7
Hi
Welcome to the Community!
Sorry to hear that you are having problems with ordering.
Is it the credit check that is failing? If so we wouldn’t be able to override this and other bank cards wouldn’t change the outcome.
If you are referring to a different issue, please provide us with further information and we will do our best to assist.
Kash
Already have an account? Login
No account yet? It's really easy to register here
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
