Question

puk code needed but no agents available to speak

  • 2 December 2023
  • 5 replies
  • 57 views
Chief12
Rank

I need to access my PUK code but there are no agents available online to speak too to obtain it

5 replies

Siân
Rank
Userlevel 3
Badge +1

Hi @Chief12 we can help you out with that from here!

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.
 

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
Morti
Rank
Userlevel 1

I have the same problem. Can anyone help please?

andewhite
Rank
Userlevel 8
Badge +9

Unfortunately @Morti, the Live Chat advisors only work until 6pm at weekends (8pm on weekdays), 

Morti
Rank
Userlevel 1

Thanks.

Finally got sorted thro live chat.

Tom
Rank
Userlevel 7
Badge +4

Hi @Morti 

 

Glad to hear the live chat were able to help with this, please let us or them know if you need anything else.

 

Tom

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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