I’m in Bosnia-Hercegovina, and suddenly I’ve had to answer a flurry of important phone calls from back home in the UK, but I’ve hit my £50 spending cap pretty quickly…. I was even cut off mid-conversation on my last incoming call!
The system doesn’t let me increase my cap beyond £50 and now I’m worried that I cannot be reached from the UK anymore, please is there a way to cancel or increase my spending cap, at least temporarily?
Thanks!
Best answer by Len Van
View original
+9
Unfortunately
You might be lucky and get an increased credit limit - hopefully the iD customer service team can assist.
Thanks Ande, I hope so too! Otherwise it’ll be a different provider for me as soon as I can
+9
I’m not sure other providers will be significantly different in this regard
Well whoever has the same issue -- once I got past the chatbot I got through to a human who could double my cap on the spot. Not even sure I need it anymore, but nice to know it’s possible at least :)
+10
Hey
You can’t increase your spend cap beyond your credit limit as this is the cap amount.
It may be manually possible by making a payment upfront after speaking to us.
This would only be temporary.
Mohammed
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