basically my old contract ended and i got a new one however i havent been able to login onto my social media or my email accounts due to 2fa being on the old number, ive tried many ways to work around it but this is my last resort even after trying to log into my old iD account it was coming up with an error. i have proof of billing details and everything most likely needed however i have lost the actual sim card but i will continue to try find it. please get back to me asap as my email accounts are the most important to me!
Hi
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Kash
no i didnt cancelled my old contract, it ended after the 2 years of having it
Hi
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Did you cancel the old contract?
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If you’ve purchased a new contract, this is completely unrelated to the existing plan and would have a different mobile number.
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Tom
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