I was wondering why my recurring charge has changed from £36 to £53 when I haven’t changed my plan ?
Hi
Have you changed your billing date recently?
The bill should show the date range that it concerns, is that 30 days or longer than 30 days?
Tom
I have checked the breakdown of the bill and there is no extra costs i to cover plus my account has a cap limit which wasn’t used at all, just finding this weird. I didn’t know the price of a contract could change with a phone without being told.
Hi
Please let us know if you would like further assistance or clarification once you have checked the breakdown of your bill.
Kash
last months recurring charge was £36 which is my contract agreement.
this months is £53…
but no outstanding balance from previous and no payments outside of my contract owed as everything is unlimited.
Have you downloaded the PDF copy of your £53 bill, and checked where charges to your account have been allocated
last months recurring charge was £36 which is my contract agreement.
this months is £53…
but no outstanding balance from previous and no payments outside of my contract owed as everything is unlimited.
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